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Tour Questions
1. How does the group size affect the cost of our trip?
Larger groups certainly save money. We customize tours for small groups, but for the best deal, larger groups are encouraged.
2. Can family members and/or friends come along on our trip?
Yes, supporters are always welcome. In addition to the soccer aspect of your trip, our trips offer wonderful sightseeing and cultural experiences in Spain that can be enjoyed by all.
3. Do I need to make my own airline reservations?
We take care of airfare from major cities. Our tour prices include airfare departing from any of these cities and arriving in most cases to Madrid (Spain).
4. Can I fly out of my local airport?
Yes, travelers can fly out of their local airports at their own cost.
5. How much luggage can each person bring?
Most airlines allow two check-in pieces and one carry on. However, please keep in mind that once in Spain your group will be traveling either on a bus or in vans, depending on the size of the group. Therefore, please try to pack accordingly.
Checked Baggage:
A general rule of thumb for checked luggage is that the bag be no more than 62 linear inches (sum of L+W+H) and 50 pounds. Airlines do impose fees for oversize and/or overweight bags, for which you will be responsible. Airlines currently do not charge a fee for the first checked bag on international flights. Once your flight is confirmed, please check the airline website for specific details on checked baggage.
Carry-on Baggage:
Your carry-on bag should be the size of a school backpack and fit under the seat in front of you or in the overhead bin. All liquids or gels in your carry-on bag must be in three ounce size containers (or smaller) and placed in a clear quart-size zip-top bag. All medications must be carried in original containers. 6. Can I use my cell phone abroad?
Check with your cell phone provider before the trip to see if you can use your personal cell phone in Europe. Once in Europe, you can purchase a special phone card for use in public phone booths, or an international calling card. Do not use the phone in your hotel room because high usage fees are always applied, which you will be responsible for paying. Visit www.minutepass.com for information on purchasing a long-distance calling card before departure. Once in Spain, our groups travel in top quality charter buses and/or minivans.
8. Where do we stay when we are in Spain?
Our tour prices contain accommodations at the "City of Futbol" (Madrid) and/or other preferred locations. The "City of Futbol" is home to the Spanish National Team, and its one of the best soccer facilities in the world. The "City of Futbol" includes a 4 to 5 stars hotel that will allow any team to fully concentrate into their preparation for top competition.
Furthermore, according to the needs of each of the groups, we can also make reservations at three, four or five star hotels throughout Spain at the request of the group.
9. What meals are included in the price?
We offer prices for breakfast, half or full board. Half board includes two meals a day (typically one being breakfast), and full board includes three meals a day.
10. Can we see a professional official soccer game?
Yes. We offer the option to watch professional soccer games in Spain. Please, keep in mind that we offer this option when "La Liga" and/or Champions League are in season. There may be times when there are no games being played.
11. Is sightseeing included in the price?
Yes, sightseeing is included in your tour price. We customize the tour according to what your group would like to see and do, thus the time spent sightseeing is up to you.
12. Will my child be well supervised on the trip?
Yes, along with any coaches and supporters that come on the trip, there will always be an eSoccer tour director with your group. This person is available at all times, and will be with your group at soccer events and any outings.
Financial Questions
1. Can I use a credit card to pay for the trip? What payment options do I have?
You can pay for the trip through various payment options: (1) a secure and friendly to use credit card system ("Paypal") through our Website, and/or (2) wire the payment directly to eSoccer.
2. Can I use a credit or debit card in Spain?
Yes, ATM's are readily available all over Spain. You can take money out of an ATM with your bank card from home, and only a small fee will apply.
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